Exchange Policy

At Citi Modern Furniture, we also offer the option for you to exchange an item if you are not completely satisfied with your purchase. If you prefer a different product, color, or size, please follow these guidelines: 

An exchange request must be initiated within 14 days of delivery. Contact us at to start this process.  

The item(s) you wish to exchange must meet all the conditions for returns as stated in our Returns Policy (e.g., in new/unused condition, in original packaging, disassembled as initially packaged).  

Exchanges are dependent on current stock levels and should be of equal or higher value. 

You will be responsible for the shipping cost to return the original item(s) and for the delivery of the exchanged item(s). However, if the item(s) was defective or not as described, Citi Modern Furniture will cover these costs.  

Once we receive and inspect the original item(s), we will ship out the replacement item(s) or issue a refund if the replacement item(s) is not available. Please note: Items marked as "Final Sale" or "Non-Returnable" are not eligible for exchanges.